HansaChat

Documentation

HansaChat for cleaning companies

Sites, checklists, shifts, roster, working time, announcements and translations in one workspace.

HansaChat for cleaning companies — overview

HansaChat for cleaning companies combines team chat with a digital cleaning operation: sites with instructions, checklists, daily shifts, a roster, working time, service reports, announcements with view tracking and translations — one workspace for the whole company.

Pricing: HansaChat with chat and automatic translation costs €99 net per month (plus VAT) and includes 50 people, 25 GB of storage and voice messages with translation. The cleaning pack adds €69 net, message triage €39 net, and each additional block of 100 people €49 net. The first month is free, without a credit card and with every building block — see Trial month and billing.

The workflow at a glance

  • Create sites: customers, buildings and areas with instructions and contacts.
  • Define checklists: templates with individual steps, with photos or notes required per step.
  • Plan shifts: one-off or recurring — daily, on selected weekdays or weekly.
  • Keep the roster: move visits in the weekly plan, record vacation and sickness, request replacements.
  • Work: the crew sees their shifts of the day under "Today" and works the checklist with one tap per step.
  • Record time: start of work, breaks and end of work with one tap, with a change log and timesheets.
  • Prove: blocked steps need a reason, photos serve as evidence, supervisors review and release. The service report sums up a visit as a PDF for the customer.
  • Inform: site channels with announcements instead of chat noise — with view tracking for updates.
  • Understand: messages and instructions appear in every employee's reading language.

The two sides of the app

Supervisors and owners plan and review; cleaners work. The app adapts to the role:

  • Cleaners see Today with their working time and their week, their sites, their roster and the site conversations.
  • Supervisors additionally see Operations — the board with open planning, overdue work, blockers and reviews — and the Time tracking of their cleaners.
  • The familiar HansaChat with chat, calls and activity stays reachable at all times.

In this section