Basements, underground car parks, old buildings: reception is not a given. HansaChat therefore works with a deliberately honest offline mode.
What works offline
- Download the work pack: the shifts of the day (checklists, instructions) sit on the device once loaded — usable for up to 24 hours.
- Tick steps:
Done,Blocked(with reason) andNotesare stored locally on the device and transferred later. - Honest display: Today shows "You are offline — saved shifts" and a counter of changes not yet synced.
What does not work offline
- Uploading photos — evidence photos need network. The step stays saved and waits for transfer.
- Submitting and review — these steps run online so no false "finished" states can occur.
- Seeing new shifts or sites — the work pack covers the assigned day.
Synchronization
As soon as the network returns (or the app comes back to the foreground), changes are transferred automatically in order:
- The server re-checks authorization, state and version on every transfer.
- If somebody else worked on the same step in between, the last write does not silently win: you see the current state and can follow up.
- The device deletes the work pack after 24 hours, on logout and when access is removed.
Limits (honesty first)
- Browser storage can be evicted by the operating system. The app says so when data is missing — it never claims to be offline-proof.
- A switched-off device cannot be reached remotely: access ends at the next online contact.