HansaChat

Documentation

Getting started with HansaChat for cleaning companies

Create your workspace

  1. Open hansachat.de and click Create workspace.
  2. Enter your company name, your email address and a workspace name.
  3. Accept the terms and the privacy policy.

You will then receive an email to set your password and land directly in your workspace. Your workspace is also the address your team uses to reach HansaChat: your-name.yawl.chat during the pilot.

Understand the roles

  • Owner/administrator: manages the workspace, customers, sites, templates and the team. Appoints supervisors.
  • Supervisor (site lead): manages the sites assigned to them: assign the team, maintain instructions, create schedules, review shifts, resolve issues. Cannot appoint workspace administrators and cannot see other companies' sites.
  • Cleaner (worker): sees only the assigned sites and their own shifts, reports issues and works checklists.

Invite the team

Site channels

Every site automatically gets two private channels: a site chat for questions and coordination and an announcement channel where only selected people may post. New site members are added to both channels automatically; when their assignment ends they are removed automatically.

Next step

Create your first customer with a site: Customers, sites and areas.