HansaChat

Documentation

Removing access

When somebody leaves the company, administration removes workspace access with one click — fast and complete.

The flow

  1. Workspace settings → members, search the person, Remove access.
  2. A single confirmation dialog names the person and the workspace.
  3. Immediately afterwards: no new sign-ins, no new server actions — the person's messages and contributions remain as history (removing access is not deletion).

What happens in the background

  • Sessions and sign-in tokens are revoked immediately; phone codes and QR invitations of this person expire.
  • Announcement publishing rights expire.
  • Ongoing calls and realtime connections are disconnected; the status shows "Disconnecting sessions" until cleanup completes.
  • Future shifts of the person appear in Operations as unassigned — planned customer work is never cancelled silently.
  • Files already downloaded to private devices cannot be recalled. The device itself cleans up at the next online contact.

Protection against mistakes

  • The workspace owner and the last active administrator cannot be removed.
  • Clicking twice is harmless: the operation is repeatable and always returns the same completion report.
  • Rehiring is a deliberate new invitation — old sessions never come back to life.