Channels keep conversations organized by team, project, customer, topic, or location. Create a channel when several people need to follow the same discussion over time.
Before you start
You need access to a HansaChat workspace. Some workspaces may limit who can create channels.
Steps
- Open your HansaChat workspace.
- Find the channel list in the sidebar.
- Select the create channel option.
- Enter a short, clear channel name.
- Choose whether the channel should be public or private.
- Create the channel.
Naming tips
Use names that are easy to scan in the sidebar:
supportsalesproject-websiteberlin-office
Avoid names that only make sense to one person. A good channel name should help teammates understand where a conversation belongs.
What to do next
Send the first message with the channel purpose. For example: “Use this channel for website launch updates and blockers.”
Then invite the people who should follow the conversation.