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Pricing philosophy

Fair pricing for company chat

A closer look at why per-user pricing creates friction for companies, and why HansaChat treats pricing as a workspace decision instead.

Predictable costs matter as much as lower costs

For many teams, the real issue with per-user pricing is not only the total amount. It is the constant feeling that every new account, seasonal employee, external partner, or passive member turns communication into a budget debate.

The hidden cost of per-user pricing

Consider a typical company with 100 employees. Of those, perhaps 10 people chat intensively every day while many others only read updates, join occasionally, or need access mainly for company-wide communication.

HansaChat approaches this differently: a fixed company price with clear plan limits, so you can budget around the workspace instead of pricing every employee as a separate license.

Predictable pricing

HansaChat

from €

/month

Fixed company price
No per-user billing for access
High user limits on company plans
SSO included in all plans

Typical competitor

/month

employees × €/user

Pay for every single employee
employees barely use it
Communication access becomes a budget question
SSO often needs a more expensive tier
Per-user pricing

See the plans

If the pricing philosophy fits, the plans below show how the workspace tiers are structured today.

Fair and predictable pricing

No per-user billing. Paid plans include unlimited messages under fair use, while storage is the hard limit.

Free

€0
  • Unlimited messages*
  • 10 users
  • 1GB storage limit*
  • SSO included
Start free

No payment required. 10 users and 1GB included.

STARTER

€99 /month

for your entire company

  • Unlimited messages*
  • 100 users
  • 25GB storage limit*
  • SSO included
  • Webhook and integrations

The trial is 14 days and can be cancelled any time

Company

€199 /month

for your entire company

  • Everything as in STARTER and:
  • 500 users
  • 100GB storage limit*
  • Roles and permissions
  • Audio/video calls

The trial is 14 days and can be cancelled any time

BUSINESS

€299 /month

for your entire company

  • Everything as in Company and:
  • Business: unlimited users
  • 1TB storage
  • Admin controls
  • Advanced search

The trial is 14 days and can be cancelled any time

Pricing questions

Uploads are blocked once your workspace hits the storage limit. The app should show a persistent warning: "Storage limit reached. Please upgrade or free up space."

Existing messages and files stay accessible. Nothing is deleted automatically, and people can still read messages, search content, and download existing files.

If you need more room, storage packages can extend the workspace limit:
Paid plans include unlimited messages under a fair-use policy. Fair use exists only to prevent abuse, bots, spam, and non-human traffic. It is not a visible billing metric for customers.

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